1. Introduction

Welcome to Arbutus West Agency Ltd. (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at arbutuswest.com (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Identification Information: such as your name, email address, phone number, etc., when you fill out a contact form or communicate with us.
• Usage Data: information on how you use our Website, including your IP address, browser type, and browsing actions.
• Cookies: we use cookies and similar tracking technologies to track the activity on our Website and store certain information.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our Website.
• To improve, personalize, and expand our Website.
• To communicate with you, including customer service and support, and to provide you with updates or marketing information.
• To monitor and analyze usage and trends to improve your experience.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy. We may share information with:

• Service Providers: third-party vendors to assist us in operating our Website, conducting our business, or servicing you.
• Legal Requirements: we may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, please understand that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to object to processing of your data.
• The right to withdraw consent at any time where we relied on your consent to process your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use our Website after such changes, you agree to be bound by the revised Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 604 521 5180